Nearly Hour-Long Wait Expected in 2015 for Practitioners Calling IRS Help Line

Monday, November 17, 2014 10:32 AM | NCSA Website Manager (Administrator)
It will take tax practitioners an average of 52 minutes to get through to the IRS on its dedicated telephone line in 2015, IRS National Taxpayer Advocate Nina Olson said in a speech on November 4. Olson also it will take the taxpaying public 34 minutes to get questions about Form 1040 answered.
 
Olson blamed the wait times on staffing shortfalls due to budget constraints and continuing reductions in IRS budgets over the last four years.


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